MINDLIGHT.AI TERMS AND CONDITIONS

Critical Disclaimers:

• Not Medical Treatment: Our Services are AI-based tools and NOT a replacement for professional medical care, diagnosis, or treatment
• Emergency Services: Our Services are NOT designed for crisis or emergency situations
• No Guarantees: We cannot guarantee specific outcomes or results from using our Services

2.1 AI Mental Health Tools

Mindlight.ai provides artificial intelligence-powered tools and agents designed to support mental health and wellness, including:

• AI chatbots and conversational agents for emotional support
• Mood tracking and mental wellness monitoring tools
• Personalized recommendations and coping strategies
• Educational content and self-help resources
• Professional tools for therapists and practitioners

2.2 Target Users

Our Services are intended for:

• Individual users seeking mental health support tools
• Licensed mental health professionals and practitioners
• Healthcare organizations and institutions
• Researchers and students (with appropriate permissions)

2.3 AI Limitations

You acknowledge and understand that our AI tools:

• Are not sentient and do not have human consciousness or emotions
• May provide responses that are not always accurate or appropriate
• Cannot replace human judgment or professional clinical assessment
• May experience technical limitations, errors, or downtime

3.1 Not Medical Treatment

CRITICAL NOTICE: Our Services are NOT medical devices, healthcare services, or medical treatment. We are NOT healthcare providers. Our AI tools and agents:

• Do not provide medical advice, diagnosis, or treatment
• Are not intended to cure, treat, or prevent any medical condition
• Cannot replace professional medical care or therapy
• Should not be relied upon for medical decisions

3.2 Emergency Disclaimer

DO NOT USE FOR EMERGENCIES: Our Services are NOT designed for crisis or emergency situations. If you are experiencing:

• Thoughts of suicide or self-harm
• Thoughts of harming others
• Medical emergencies
• Severe mental health crises

IMMEDIATELY CONTACT:

• Emergency services (911 in the US)
• National Suicide Prevention Lifeline: 988
• Crisis Text Line: Text HOME to 741741
• Your local emergency mental health services

3.3 Professional Care Recommendation

We strongly encourage you to:

• Consult with licensed mental health professionals
• Continue any existing therapy or treatment
• Discuss our Services with your healthcare provider
• Seek professional help for serious mental health concerns

3.4 No Doctor-Patient Relationship

Use of our Services does not create a doctor-patient, therapist-client, or any other professional healthcare relationship between you and Mindlight.ai or any of our employees, contractors, or AI systems.

4.1 Age Requirements

• Minimum Age: 13 years old (or minimum digital consent age in your jurisdiction)
• Users 13–17: May require parental consent per local laws
• Adult Users: Must be 18+ for full access to all features

4.2 Account Registration

To use certain features, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of unauthorized access
• Accept responsibility for all activities under your account

4.3 Professional Users

Mental health professionals must:

• Provide valid licensing information
• Maintain current professional credentials
• Comply with their professional ethical obligations
• Use Services in accordance with applicable professional standards

5.1 Appropriate Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You will NOT:

• Use Services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with the security or proper functioning of Services

5.2 Content Guidelines

When using our Services, you must not submit or share:

• Illegal, harmful, or threatening content
• Content that violates others' rights
• Spam, malware, or malicious code
• False or misleading information
• Content that encourages self-harm or violence

5.3 Mental Health Data

You understand that:

• Mental health information is sensitive personal data
• You control what information you choose to share
• Shared information helps improve AI personalization
• You can delete your data at any time (subject to legal limitations)

6.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

• Software, algorithms, and AI models
• Text, graphics, logos, and designs
• Trademarks and trade names
• Proprietary methodologies and processes

Are owned by Mindlight.ai and protected by intellectual property laws.

6.2 Limited License to You

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use our Services for personal, non-commercial use
• Download and use our mobile applications on your devices
• Create an account and use associated features

6.3 User-Generated Content

You retain ownership of content you create, but by using our Services, you grant us:

• A non-exclusive license to use your content to provide Services
• Permission to analyze your data to improve AI performance
• Right to create de-identified, aggregated insights for research

6.4 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.

7.1 Disclaimer of Warranties

SERVICES PROVIDED "AS IS":

Our Services are provided on an "as is" and "as available" basis. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Accuracy, reliability, or completeness of content
• Security or privacy of data transmission

7.2 Limitation of Liability

MAXIMUM LIABILITY LIMITED:

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO OUR SERVICES IS LIMITED TO:

• The amount you paid us in the 12 months preceding the claim, OR
• $100 (whichever is greater)

7.3 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Lost profits, data, or business opportunities
• Emotional distress or mental anguish
• Damages resulting from third-party content or services
• Any damages exceeding our liability limitation

7.4 User Assumption of Risk

You acknowledge and assume all risks associated with:

• Using AI-based mental health tools
• Sharing personal and mental health information
• Relying on AI-generated content or recommendations
• Any decisions you make based on our Services

9.1 AI Technology Acknowledgment

You understand that our AI systems:

• Use machine learning algorithms that may evolve over time
• Are trained on large datasets that may contain biases
• May produce unexpected or inconsistent responses
• Cannot guarantee accuracy or appropriateness of all outputs

9.2 AI Output Disclaimer

NO RESPONSIBILITY FOR AI OUTPUTS:

• Accuracy of AI-generated content or recommendations
• Appropriateness of AI responses to your specific situation
• Any reliance you place on AI-generated information
• Decisions you make based on AI interactions

9.3 Human Oversight

While our AI tools are sophisticated, they:

• Are not a substitute for human professional judgment
• Should be used as supplementary tools only
• May require human interpretation and validation
• Cannot replace licensed professional services

9.4 AI Safety Measures

We implement reasonable measures to:

• Monitor AI outputs for harmful content
• Continuously improve AI safety and reliability
• Provide clear labeling of AI-generated content
• Maintain human oversight of AI systems

10.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our{" "} Privacy Policy , which is incorporated into these Terms by reference.

10.2 Data Processing Consent

By using our Services, you consent to:

• Collection and processing of your personal data as described in our Privacy Policy
• Use of your data to improve AI performance and Services
• International transfer of data where necessary for service provision

10.3 Data Security

While we implement appropriate security measures, you acknowledge that:

• No system is completely secure
• You share information at your own risk
• We cannot guarantee absolute security of your data

11.1 Subscription Services

• Automatic renewal unless cancelled
• Pro-rated refunds only in specific circumstances
• Price changes with advance notice

11.2 Payment Processing

• Payments processed by third-party providers
• You authorize recurring charges for subscriptions
• Refund requests subject to our refund policy

11.3 Free Trial Terms

• Limited duration and features
• Automatic conversion to paid subscription
• Cancellation rights before trial expires

12.1 Termination by You

You may terminate your account at any time by:

• Deleting your account through our Services
• Contacting our support team
• Ceasing use of our Services

12.2 Termination by Us

We may suspend or terminate your access for:

• Violation of these Terms
• Illegal or harmful conduct
• Non-payment of fees
• Protecting user safety or our legal interests

12.3 Effect of Termination

• Your access to Services will cease
• Your data will be deleted per our Privacy Policy
• Accrued obligations survive termination
• These Terms remain in effect for surviving provisions

13.1 Governing Law

These Terms are governed primarily by the laws of California, USA without regard to conflict of law principles. Applicable laws of India may also apply.

13.2 Arbitration Agreement

BINDING ARBITRATION: Any disputes arising from these Terms or use of our Services will be resolved through binding arbitration, except for:

• Small claims court actions
• Intellectual property disputes
• Emergency injunctive relief

13.3 Class Action Waiver

NO CLASS ACTIONS: You agree that disputes will be resolved on an individual basis and waive any right to participate in class action lawsuits.

13.4 Informal Resolution

Before formal dispute resolution, we encourage contacting us at{" "} legal@mindlight.ai {" "} to resolve issues informally.

14.1 Modifications to Terms

• We may update these Terms with advance notice for material changes
• Continued use constitutes acceptance
• Previous versions are archived for reference

14.2 Severability

If any provision is found invalid or unenforceable, the remainder of these Terms remain in full force and effect.

14.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mindlight.ai regarding use of our Services.

14.4 Assignment

We may assign these Terms without notice. You may not assign your rights or obligations without our written consent.

14.5 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

14.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

Last Updated: July 23, 2025

Version: 1.0

For the most current version of these Terms, please visit:{" "} [URL]